thinkbridge Customer stories.
Featured result
In our clients’ words.
Three of our clients, on camera.
“thinkbridge has been instrumental to our growth…”
“thinkbridge is a key scale provider for Rightworks…”
“thinkbridge experts’ line of thinking is quality on steroids.”
- Why some clients aren't named
- thinkbridge builds the system a company competes with. Naming the client would describe how that business runs to everyone else in its market, so a client is named only when they choose to be.
- Where the figures come from
- Each number is reported by the client and taken from the system in production.
Results from businesses like yours.
9 stories
Healthcare billing platform uses an AI billing assistant to cut query resolution time by 70%
- What was breaking
- Every state the client operated in and every contract it managed carried its own billing rules, spread across thousands of pages of static policy documents.
- What thinkbridge built
- thinkbridge built an AI-enabled billing policy assistant and embedded it in the client's existing knowledge portal, using the thinkOne methodology.
- What changed
- 70% reduction in average time.
Allergy-safe apparel maker puts its departments on one system with lot-level traceability
- What was breaking
- The company ran on spreadsheets and paper slips.
- What thinkbridge built
- thinkbridge ran discovery sessions with every department: product development, supply chain, production, quality, sales and marketing, and accounting.
- What changed
- 60% of the roles the system was built for were working in it every day within a month of go-live.
Family-run property management firm replaces manual processes and spreadsheets with one owned system
- What was breaking
- Every property lived on a ledger and sheet.
- What thinkbridge built
- The build used the thinkOne methodology and has reached production.
- What changed
- One system for the full portfolio.
RPO firm lifts valuation to 6x without adding staff, using a purpose-built platform
- What was breaking
- Every step of the process in the firm operated on people and manual processes.
- What thinkbridge built
- thinkbridge built the operating layer that the firm now runs recruitment on, with discovery, understanding and process mapping done through thinkOne.
- What changed
- 6x valuation multiple improvement.
Productivity triples with a right-sized AI recruiter for a global RPO firm
- What was breaking
- At a given instance, each recruiter carried more than 40 open requisitions, with sourcing and screening consuming up to 60% of that capacity.
- What thinkbridge built
- thinkbridge partnered with the firm's operations, talent acquisition and technology teams to build the AI Recruiter that powers their operation today.
- What changed
- 3x recruiter productivity.
Dash Solutions now serves 10x more clients per account manager, on a platform built around its own operations and owned outright
- What was breaking
- Growth was arriving faster than Dash Solutions could staff for it.
- What thinkbridge built
- thinkbridge built the end-to-end platform that Dash Solutions runs on today.
- What changed
- 10x client capacity per account manager.
Consero grows revenue by 40% while overhead stays flat
- What was breaking
- Every new client added another point tool to a stack that could not talk to itself: one system for reconciliation, another for reporting and another for client communication.
- What thinkbridge built
- thinkbridge worked with the Consero team to understand and discover automation and AI-assisted opportunities within their existing workflow using the thinkOne methodology.
- What changed
- The new platform closed the gap between growth and cost that the old stack had created, in compliance with Consero's own way of working.
Sensorscall improved senior-care monitoring and cut false alarms by 30% with a camera-free AI platform
- What was breaking
- Monitoring cameras for senior citizens help detect a fall or any emergency.
- What thinkbridge built
- thinkbridge built a cloud-native ingestion layer that streams sensor and audio data from every home in under a second.
- What changed
- 30% fewer false alarms achieved.
Consero Global triples analyst capacity by cutting manual financial review 90%
- What was breaking
- The work was consistent, but the model that delivered it wasn't built for the growth Consero Global was winning.
- What thinkbridge built
- Identifying which parts of the review process were worth automating was work that needed expert judgment.
- What changed
- 90% less manual effort.
No published story matches both filters yet. Ask thinkbridge for comparable work.
Want to hear from a client?
Client introductions are part of our process. We arrange them once we understand your project and what you'd want to learn from them.
Questions about these results, answered.
Why are some clients not named?
thinkbridge builds the system a company competes with, so naming the client would describe how that company operates to everybody else in its market. The work stays anonymous by default. Where a client chooses to be named publicly, thinkbridge follows their lead.
How are these figures measured?
Each figure is reported by the client and taken from the system running in production. thinkbridge publishes the ones clients have agreed to share.
Can we speak to a thinkbridge client directly?
Yes. Client introductions are part of the thinkbridge process. Once thinkbridge understands your project and what you want to learn, it introduces you to a client whose business looks like yours.
How long did these systems take to go live?
Do these clients own the systems thinkbridge built?
Yes. At the end of the term the client owns the system outright: the code, the data model and the business logic, deployed to the client's own cloud. There is no license fee and no proprietary platform underneath. Nothing reverts to thinkbridge at the end of the term.
Has thinkbridge worked in our industry?
thinkbridge has delivered systems across healthcare, industrial and asset-heavy businesses, distribution, professional and financial services, field services and business process outsourcing. If your industry is not shown here, thinkbridge will show you the closest comparable work.
What do these clients have in common?
There's a new way there™.
Tell thinkbridge what your operations run on today, and you'll get back what the same change looks like for your business.